At Mobile Phone Service Centre, we stand behind the quality of our repair work. This Warranty Policy explains what is covered, for how long, and under what conditions.

Warranty Period
All repairs carried out by Mobile Phone Service Centre are covered by a 90-day warranty from the date of collection or delivery of your device, unless otherwise stated at the time of booking. The warranty covers the specific part(s) replaced and the workmanship carried out during the repair.

What Is Covered
Our warranty covers:
- Faults directly caused by the part we fitted or the repair we carried out.
- Manufacturing defects in genuine or compatible replacement parts supplied by us.
- Workmanship issues arising from the specific repair performed.

What Is Not Covered
Our warranty does not cover:
- Accidental damage occurring after the repair, including drops, impacts, or liquid/water damage.
- Damage caused by opening or attempting repair by the customer or a third party after our service.
- Pre-existing faults not related to the specific repair carried out.
- Software issues, data loss, or damage caused by third-party applications.
- Wear and tear from normal use over time.
- Devices where the original fault was misrepresented or not disclosed at the time of booking.

Making a Warranty Claim
If you experience an issue with a repair within the warranty period, please contact us as soon as possible with your original repair reference number. We may ask you to bring the device in-store, or arrange collection, for inspection before any further action is taken. If the issue is found to be covered under warranty, we will repair or replace the affected part free of charge.

Third-Party and Manufacturer Warranty
Please note that any repair carried out by us on a device may affect the original manufacturer's warranty. Mobile Phone Service Centre is an independent repair provider and is not affiliated with, authorised by, or endorsed by any device manufacturer unless explicitly stated.

Changes to This Policy
We may update this Warranty Policy from time to time. Any changes will apply to repairs booked after the update and will not affect the warranty terms of repairs already completed.

Contact Us
If you have any questions about this Warranty Policy, please contact us at info@mpschalifax.co.uk.